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FAQ

Your questions about FaceStore® answered

Click on the questions below for answers:
  1. What is a FaceStore message?
  2. What is the file size of a FaceStore message?
  3. What are the restrictions with the Symbian demo version of FaceStore?
  4. How much does it cost to send a FaceStore message?
  5. What is Symbian software?

 

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If you can’t find the answer to your question here, then please send us an e-mail: support@facestore.com.


 

1. What is a FaceStore message?
A FaceStore message is a fully animated talking head video created from a voice recording and a single image ('Face'). The FaceStore message can be sent from one mobile phone to another, via MMS.

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2. What is the file size of a FaceStore message?
A FaceStore message can be up to 100kb. However, some networks have restrictions on the file size you can send.

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3. What are the restrictions with the Symbian demo version of FaceStore?
Demo version with three Faces:
The demo will let you record and preview FaceStore messages for one day from installation, but you won't be able to send your messages. After the demo period the application will be fully disabled. Click here to get the demo application or to buy an unlock code. The unlock code will fully enable the application, including sending.

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4. How much does it cost to send a FaceStore message?
There is no extra cost to send a FaceStore message, you only pay the standard price for a multimedia message (MMS). The cost for sending an MMS is set by your service provider.

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5. What is Symbian software?
Symbian software is a special type of mobile phone application that will only run on Symbian compatible phones, rather like Windows programs only run on Windows computers. FaceStore runs on Symbian phones as an application as well as non-Symbian phones via a WAP page.

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