| If you can’t find the answer to your question here, then please
send us an e-mail: support@facestore.com.
1. Which phones does FaceStore work with?
Click here for a list of compatible phones.
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2. How can I get FaceStore on my phone?
Click here to download the FaceStore software
to your phone.
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3. I have a demo version of Symbian FaceStore pre-installed on
my phone. How do I buy the full version?
Please follow the instructions on your phone. If this doesn't work,
then please tell us about the problem.
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4. I have installed Symbian FaceStore Messaging but I can't see
it in any of the menus
You should see a FaceStore icon in the main menu and a "FaceStore
message" option under "New message" in the Messaging menu. If you
still can't find FaceStore, try restarting your phone to refresh
the menus. If this doesn't help, the software is not installed correctly.
This can happen if you don't remove previous FaceStore versions
from your phone before installation. Try the following steps to
correct the installation:
- Press the menu key to bring up the main menu
- Select Tools
- Select Manager
- Select FaceStore in the list of applications, then Options / Remove
- Restart your phone
- Install FaceStore again
- Restart your phone
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5. I can't get FaceStore to install on my phone
If you find nothing happens when you try to install FaceStore, or you get an installation security error warning, try the following steps:
- Press the menu key to bring up the main menu
- Select Tools
- Select Manager
- From the Options menu, select Settings
- Select Software installation, set this to On
- Select Online certif. check, set this to Off
- Install FaceStore again
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