Progress bar:     Choose a Face     Record your message     View & send
Home
Demo
FAQ
Site map
FaceStore
FaceStore message on a Nokia 6230

Frequently asked questions

  1. How much does it cost to create a FaceStore message?
  2. Who can I send FaceStore messages to?
  3. Can I send my FaceStore message to more than one mobile?
  4. What is 3GP?
  5. Can I make my own Faces and use them with FaceStore?
  6. I have sent my friend a FaceStore message but they haven't received it. What's wrong?
  7. How long can I make my message?
  8. Why can't I see the video in the web page?
  9. Who is providing this FaceStore messaging service?

 

1. How much does it cost to create a FaceStore message?

It costs 50p if you are calling from a BT landline. Calls from mobiles and some other networks may cost more. The cost for the call will be debited to the phone you are making the call from.

Top of page

 

2. Who can I send FaceStore messages to?

You can send FaceStore messages to any mobile that can receive and play videos in 3GP format. If you send your message to a mobile that can't play video, it is up to the recipient's service provider how the message is handled. In some cases, it will be possible to view the message online. You can also download and save the FaceStore message to your computer, and then either transfer it to a video capable mobile (using Bluetooth or Infrared) or send it as an e-mail attachment.

Top of page

 

3. Can I send my FaceStore message to more than one mobile?

The cost for sending the message to one mobile is included in the cost for using the service. However, you can download the video to your computer and then forward it via e-mail. Alternatively, you can record a new message and send it from the web site to another mobile number.

Top of page

 

4. What is 3GP?

3GP is a standard video format used by mobiles. You can also play 3GP videos on a computer, using QuickTime 6 or another 3GP video player.

Top of page

 

5. Can I make my own Faces and use them with FaceStore?

It is currently not possible to make your own Faces for the web based service.

Top of page

 

6. I have sent my friend a FaceStore message but they haven't received it. What's wrong?

This is most probably caused either by a network problem or the receiving mobile not being able to receive video messages. For more information, check with the service provider for the receiving mobile. Please note that Anthropics Technology Limited cannot be held responsible if messages are not delivered.

Top of page

 

7. How long can I make my message?

You can record a message up to 20 seconds.

Top of page

 

8. Why can't I see the video in the web page?

You need Windows Media Player on your computer in order to see the video messages in the web page. Download Windows Media Player

Top of page

 

9. Who is providing this FaceStore messaging service?

This service is provided by:

Anthropics Technology Ltd.
Unit 1A
Walpole Court
Ealing
London W5 5ED
UK

For support, please contact support@anthropics.com.

Top of page

 


© 2006 Anthropics® Technology Ltd. | support@anthropics.com